Computer, Office & Business Skills

NEWS RELEASE

Reference            JW/15
Date:   19th March 08

NEW DEAL WAS A GREAT DEAL FOR UNEMPLOYED WARRINGTON MAN

Paul was an experienced call centre worker. Trouble had started for Paul when he had a few personal problems. A difficult and testing time of his life came along which many people will identify with.  He started to feel depressed and found his job more and more difficult. “I wasn’t achieving my figures. My poor performance was making life miserable, I became unemployed.”

Being unemployed affected Paul’s confidence greatly. “I’m not saying all my time in call centre was bad, far from it. Call centre work supplied me with a lot of skills, which have stayed with me. There are a lot of plus points.”

“I found it difficult to make ends meet on Jobseekers Allowance. I got more in debt which just made me feel worse.”

“I attended an interview with my adviser Sylvia, who was extremely helpful. She went through the options with me. At first she was going to send me to do job search but she listened to me when I said I wanted a change of career and I didn’t think it would suit me to go back to what I had always done. I really wanted to learn some new skills. Sylvia went out of her way to get me on a suitable IT training course at Charter Training.”

“My confidence slowly returned and I felt I had a purpose. It was good to have a structure and routine to the day again, as I know I had become stagnant. Most people who are unemployed are depressed even if they don’t know it, you can get nocturnal, staying up late at night and the days drift away. You don’t feel part of society, it’s a vicious circle.

“Charter Training arranged for me to do a work placement with them. I found out that Charter needed a full time Learn Direct trainer, so I informed my adviser who arranged for a 2 week work trial. I didn’t have many clothes suitable for working so my adviser arranged for me to have some funding to pay for some new work shirts. Sylvia also helped me to claim Tax credits which she fast tracked and I received within a week of starting work. I am about to receive a £100 job grant which Sylvia also sorted out.

“The work trial was successful and I was offered the job. I now have the perfect opportunity working here to help people who were like me. Unemployed, depressed and a bit low on confidence. I hear a lot of myself in the people I work with at Charter Training. I can wholly appreciate where they are coming from.” 

Paul’s confidence has retuned since starting work and now he feels he can achieve more and more and has decided to resume his hobby of being a part-time DJ.  Paul and a friend used to DJ on a Thursday night in the centre of town. Collectively they have all the DJ equipment.  He also is going to look into music production. His style of music is classed as “Bouncy House”. Music was his outlet but as he got more depressed he did not want to carry on doing it.

“I am definitely a lot happier with my life”, said Paul. “Interaction with other people has helped me greatly. I am a people person and sympathetic to the needs of others.”

“The fact that I have started work after a long time at home has made my mum extremely proud. She was very worried about me”.

Paul’s advice to someone who was in his position, unemployed and feeling there was no way forward is “Stick with it. It’s down to believing in yourself and take advantage of what the Jobcentre have to offer, they really helped me.“     

Gabriella Pelligrini, Centre Manager, from Charter Training said “We’re extremely please to have Paul on the team, he’s a great asset to us. He learns quickly you only have to tell him something once and he remembers” 

For further information about New Deal or Work Trials contact your local Jobcentre or check out the website  

www.jobcentreplus.gov.uk

 For the editor:- 

For further information contact:        June Wilson Jobcentre Plus Regional Office

            Office Hours   0161 873 1341 mob 07779356336

            Website www.jobcentreplus.gov.uk 

Approved ECDL test centre
Learn Direct Centre
Awarding Bodies
EDEXCEL - EDI - OCR - BCS