Administration is the key to making any organisation, regardless of size, run smoothly and efficiently. Through the use of office procedures and systems, administrators are responsible for supporting the business in its day to day activities. 

This means you will have to carry out many different tasks which could include anything from monitoring and managing information to organising travel and events.  To do these tasks you will have to develop many new skills such as communication and time management.

However, on a day-to-day basis you will carry out such tasks as filing documents, faxing, sending e-mails, word processing, photocopying, answering the telephone and dealing with enquiries and reception duties.

By completing an Apprenticeship in Business Administration you will learn how to develop these skills and how to organise and manage your duties. 

You will train on the job and be assessed in the workplace and on a portfolio of work. Throughout your Apprenticeship you will receive help and support from your Charter Assessor.

Once qualified there are many opportunities for enthusiastic people to become team leaders and managers.