Computer, Office & Business Skills

TEAM LEADING AND

MANAGEMENT

Leading or heading up a group of people is a responsible job.  A Team Leader must have authority  but remain fair – 

a leader but still part of the team.  A Manager needs to get the best from the staff, make them feel valued and treat 

everyone equally at all times.  On top of this you have to do your own job!

 

Using recognised ‘management’ skills, Team Leaders and Managers organise and communicate information to 

others, give leadership and direction to teams and plan the use of time, equipment etc.  Team leading duties are a natural progression into management positions. 

In order to become a good Team Leader or Manager you will need to acquire and develop many different skills.  Your dutieswill include managing, organising and working with others and will require you to have such skills as communication and planning, time management, recruitment and interviewing techniques along with the ability to motivate others within your team and work area.

 

You will train on the job and be assessed in the workplace and on a portfolio of work. Throughout your Apprenticeship you will receive help and support from your Charter Assessor.

What Qualifications Will I Achieve?

The Apprenticeship Framework comprises:

NVQ Level 2 in Team Leading or NVQ Level 3 in Management
Key Skills in Application of Number and Communication
Employment Responsibilities & Rights
(Management Apprenticeship only) Certificate in Management + 2 extra options
Learn Direct Centre
Investor in People
Awarding Bodies
EDEXCEL - EDI - OCR - BCS